Questions and Expectations
At Bone & Joint, we believe the more you know about your problem, the faster and better you'll recover, and the less likely you are to suffer from future injury.
That's why we provide you with a Patient Information Handbook (PDF) and downloadable information about common injuries and procedures as well as how to rehabilitate and how to prevent future injuries.
Knowledge and Resources
Your First Appointment
Please arrive early so we can complete your initial paperwork. Also bring the following:
- Patient's insurance card
- List of current prescriptions and/or over-the-counter medications, including dose and frequency
- Information about patient's medical and surgical history
- Recent test results, X-rays or relevant records
We encourage you to request an appointment by calling 1-800.445.6442 or visiting our online Appointment Page.
How to best communicate with your healthcare team
You and the members of your healthcare team are partners in the management of your orthopaedic condition or pain. We’ve put together a few tips for you, so our partnership works as efficiently as possible.
- Write down your questions and take notes. Before your appointment, make a list of your most important questions and concerns. Bring this list to your physician’s office. As you and your provider discuss each question, jot down a note about each answer.
- Bring a trusted family member or good friend to your appointment. Sometimes the stress of a medical visit makes it easy to miss important information. Having someone with you to take notes and ask questions is often helpful.
- Be honest and open. Don't hold back. Remember: You are an important part of the care team. You are the only one who has the information your medical team needs to know in order to diagnose your condition and relieve your pain.
Your medical team will take the time to listen to your concerns. If you have a personal or family history of addictive disease or mental illness, tell your healthcare provider so that he or she can tailor a care plan or pain management plan for you.
Our providers have seen many situations. Don’t be embarrassed to tell them anything. They’ve probably heard it before. Do tell them what you are experiencing so they can get you back to health as soon as possible.
- Make sure you understand all instructions and explanations. Remember: every question is a good question. Our providers don’t want you to go home without a clear understanding of all the topics discussed at your appointment.
If you don’t understand what your provider is talking about, it can affect your care. Your provider doesn’t want that to happen. Ask him or her to explain your instruction or condition in a different way until you’re sure you understand. Before you leave the exam room, repeat your instructions back to the person who gave them to you. This final check ensures you understand all the details and that your notes are accurate.
After you return home, follow the instructions and treatment plan. Don't make changes to the plan without checking with your healthcare provider. If the plan isn't working well, call 800.445.6442 as soon as possible and explain the problem.